PCAF’s Response to COVID-19 — UPDATE March 20

In order to do our part to help slow the spread of the Coronavirus, PCAF offices are closed until further notice. All of our staff are working from home and checking email and voicemail regularly. We will continue to serve clients and conduct business via phone, email, and video conference during regular business hours, 9 am – 5 pm Monday – Friday.

The health and safety of our clients and community is of utmost importance. Each decision we make is centered on that. We look forward to re-opening the office as soon as possible based on guidance from public health experts. 

Thanks for your understanding. We hope you stay healthy and that you’ll join us in practicing social distancing.

Effective Friday March 20, all services will be provided by phone, email, or video until further notice.

Detailed information about these changes is provided below, as well as a few resources. We will update you as things change, but please don’t hesitate to reach out if you have questions or concerns. Watch our website and Facebook Page for future updates. 

If you have any concerns or questions, please contact Erick Seelbach, Executive Director, at eseelbach@pcaf-wa.org 

CLIENT SERVICES / CASE MANAGEMENT

Services are available via phone and email only. We’ll do everything we can to meet your needs during this time. Our phone number is (253) 383-2565. You may leave a voice message on this line at any time, or directly with your case manager. Staff will check phone messages routinely during business hours and will respond as soon as possible. 

  • Food pickup and the ENB bag program have been suspended. If you need food or ENB supplies, please call or email your case manager and they will work with you to provide resources.
  • Food cards, gas cards & bus tickets may be sent by mail. Contact your case manager for more information.
  • Support groups & all other events have been cancelled until further notice. 

PREVENTION

HIV Testing 

HIV testing has been suspended at both PCAF offices and in all community locations. Individuals who need an HIV test should contact their medical provider. Home test kits will be mailed to those who can not access their medical provider. To request a home test kit, contact the Prevention Department at (253) 383-2565 or email prevention@pcaf-wa.org.  

PrEP Navigation Services 

PrEP navigation services will be completed over the phone or by video conference. Office hours at the STD clinic at Tacoma Pierce County Health Department have been suspended.

Safer Sex Materials Distribution 

Individuals can request to have safer sex packets mailed to them.  All community distribution sites have received extra quantities of safer sex materials. Sites requesting additional materials can have them mailed.

Community Engagement Groups and Activities

All Community Engagement groups and activities have been suspended until further notice and will be rescheduled at a later date. 

VOLUNTEERS

In person volunteer activities including orientation, training, and tasks are suspended until further notice. There are limited volunteer opportunities available for people to do remotely. Please contact Wilmer Galindo wgalindo@pcaf-wa.org for more information. 

DINING OUT FOR LIFE

Dining Out For Life, which was scheduled for April 30, has been postponed and will be rescheduled for a later date.  

DONATIONS

Donations are greatly appreciated and are welcome at any time. During our office closure, donations made by check and sent in the mail will be deposited and acknowledged after we reopen. Thank you for your patience. Donations made online will be securely transferred to our bank and will be acknowledged when we reopen. Please contact us if you have any questions. 

COVID-19 RESOURCES 

Here are a few links to find accurate and up-to-date information about COVID-19 and related community resources:

Tacoma Pierce County Health Department  

Thurston County Public Health and Social Services

NAMI HelpLine Coronavirus Information and Resources Guide

What People With HIV Need to Know About the New Coronavirus Article from POZ Magazine